Privacy policy

Version 2, last updated 27 October 2026.

Who we are

This site belongs to Xplorers Creative, a marketing and production company in Jeddah, Saudi Arabia. For anything about your data, email hello@xplorersmedia.com.

What we collect

The site has no forms, no sign-up and no analytics. Our hosting provider, Vercel, keeps standard server logs (IP address, browser type, time of the visit) for a short period to deliver the pages and protect them from abuse. They are not used to identify you.

When you book a call

The booking page is run by Google Calendar. To book, you give Google your name and email, and anything you add to the booking. We use these only to hold the call and to prepare for it.

When you email us

We use what you send only to answer you and to plan your project. Our email runs on Google Workspace.

Who we share it with

Nobody outside our team, except the services named here (Vercel, Google) and, when we run your campaign, the ad platforms you ask us to use. We do not sell your details or use them for marketing.

Cookies

This site sets no cookies and uses no tracking. Project videos come from YouTube (in its privacy-enhanced mode) or Vimeo (with tracking turned off) and load only when you press play; from then on that player may set its own cookies under its own policy. Google's booking page, when you open it, has its own cookies under Google's policy. If this site ever adds cookies, this section will list each one, and non-essential cookies will need your consent first.

Transfers outside the Kingdom

Vercel, Google, YouTube and Vimeo may store data outside Saudi Arabia. Only the server logs, your booking and the emails you choose to send are involved.

How long we keep it

Bookings and messages about a project are kept for as long as the project runs and up to two years after, then deleted. You can ask us to delete them sooner.

Your rights

Under the Saudi Personal Data Protection Law you can ask to know what we hold about you, get a copy, correct it or have it deleted. Email the request to hello@xplorersmedia.com and we answer within 30 days.

Complaints

See the complaints procedure. You can also complain to the Saudi Data and AI Authority (SDAIA). complaints procedure

Changes and language

When this policy changes, the version and date above change with it. This policy is in English and Arabic; if they differ, the Arabic version prevails.